Frequently Asked Questions
EVERYTHING YOU NEED TO KNOW



What is IdealCompanion.com?

IdealCompanion.com is a companionship - dating service that identifies an individual's predominate personality trait, or Aura Color, then unites members with people that have compatible traits and Auras. IdealCompanion.com gets you to the Core of Compatibility!

How do I become a member?

Becoming a member and creating a profile is a quick process. Simply fill out the pertinent profile information, then discover your Aura Color within 5 minutes by taking our Aura Quiz. Following the registration process, please visit the "How it Works" tab and view the compatibility chart. For example, if your Aura Color is Blue, members with a Violet Aura Color would be compatible with you.

Is the 1st month free?

Absolutely! We want to give our members the opportunity to try our service for free. If a few weeks go by and you don't see the value in our service, simply cancel your membership. We want to save you time and money locating a perfect companion.... give us a chance! If you are skeptical of Auras, please try our service for free before passing judgment. Trust us...it works!

Who am I compatible with?

After discovering your Aura Color by completing our Aura Quiz, you will receive your own Unique Aura Color: Red, Green, Yellow, Violet, Blue or Orange. Once you know your Aura Color, then things get fun. Please visit the "How it Works" button where the compatibility chart is to see which Aura Color is compatible with you. At this point it's a home run...you are on your way to finding someone great! If you are short on time, here is the compatibility chart:

  • Reds with Greens
  • Yellows with Yellows
  • Oranges with Oranges
  • Blues with Violets

What is an Aura color?

Each individual has their own unique Aura Color or human energy field. Your primary Aura Color represents "who you are" at the deepest level, because it represents your predominate personality trait. After discovering your Aura Color, our service takes this one step further and unites you with people that have a compatible Aura Color that meshes well with your own.

How do I contact customer service?

If you have any questions or concerns regarding your membership or other issues, please email members@idealcompanion.com and we will be back to you within 24 hours. If you need immediate assistance, please contact our customer service line at (800) 209-3052.

Does this service actually work?

If you are serious about finding a life-long companion that adds value to your life, then IdealCompanion.com is right for you. Our companion algorithm was researched for over half a decade with the purpose of assisting people locate compatible companions. When it comes to compatibility, IdealCompanion.com's process is one of a kind and takes compatibility to a new, exciting level!

How do I increase responses?

Each member has a unique personality which will dictate how to communicate with other members. A suggestion would be to express to them why you think their profile is interesting. In addition, asking questions to determine what they enjoy doing with their spare time or possibly what is their favorite cuisine would be a great start. Members need to ask these questions to establish a level playing field when getting acquainted.

How do I make myself stand out?

When it comes to your profile, providing limited information about yourself makes it more difficult for members to determine their compatibility with you. However, at the same time, having a profile that is 1000 or more characters may not be the best idea, as it may be perceived as someone that has too high of expectations or comes with a lot of drama. When it comes to Standing Out, think about being simple, sweet and selective with the information that you provide. Everyone is different, however these techniques may lead to more contacts from members.

How do I edit/change my profile, password, update companion preferences and change my subscription information?

While logged into your dashboard, simply go to the "settings" to access and/or change your profile attributes. In addition, you will be able to modify your "email notifications" which allows you to manage how members contact you. Moreover, you can also modify your "companion preferences" just make sure to click the "Save Changes" button after editing. Under "settings" you are also able to update your subscription details.

Should I contact members that don't have a compatible Aura color?

Yes. If someone's profile / picture catches your eye, don't be afraid to contact them if their Aura Color isn't compatible. We do suggest that you take advantage of our compatibility features. However, there may be times you hit it off with someone else. By reviewing the characteristics of each Aura Color, you can get an idea of what characteristics of a person in whom you are interested. Please note, depending on where you are in life, stress and your environment at any given time, it is important to take the Aura Quiz every six months, because in some cases, your Aura Color may change. This is somewhat rare, but it does happen.

How do I cancel my subscription?

If you sign up for a free trial, you may cancel at any time during the free trial period and incur no charge. Monthly subscriptions and any subscription that are billed on a monthly basis may be canceled at any time, but are not eligible for a refund. For initial purchases of subscriptions longer than one month, where the entire subscription amount is billed at one time, you may cancel during the first 30 days and receive a full or pro-rated refund. If such subscription begins with a free trial, the 30 day refund period begins after the free trial ends. If you commit to an Annual Billed Monthly, Semi-Annual Billed Monthly or other longer-term subscription that is billed monthly, your cancellation policy will depend on the billing details displayed when you chose such subscription. For all subscriptions longer than one month, you may cancel within seven days of the renewal date and receive a full refund. Please note that for gift subscriptions, the refund time period begins on the date of purchase, since no free trial period is available. If you cancel your subscription but are not eligible for a refund, you will retain access to IdealCompanion.com until your subscription expires. Cancellations may be made by phone or email via membership@idealcompanion.com or by logging into your Account page on the appropriate Website and following the cancellation instructions there. Your cancellation must be received by end of business (5:00 p.m. Eastern Time) on the appropriate day as described above. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account.

Can I purchase a gift subscription?

Yes, of course. If you are interested in purchasing a gift certificate, please contact us @ (800) 209-3052 or e-mail us at members@idealcompanion.com. A 3-month subscription to this service would be a great gift for someone you may know that is looking for a compatible companion. Trust us, they will thank you later.

Do you have an affiliate program and referral fees?

Idealcompanion.com is in process of identifying affiliates and establishing and creating relationships with merchants. In addition, we offer referral fees for companies or individuals that assist us in building our member selection to benefit our members. If you would like to entertain a business relationship with our firm, please contact us at info@idealcompanion.com to discuss further.

Can I sign up if I am not from the United States?

Yes, we encourage people to sign up, no matter where they are in the world. Perhaps you don't speak English, please utilize Google language tools or other language software. We are actively working on making it simple and easy for international people to use our service. Aura Colors do not have boundaries.

What do I do if I have an issue with the services of Ideal Companion?

IdealCompanion.com is a friendly organization that wants to benefit the lives of our members. If you need clarification regarding our services, if you are having difficulty using the site or have a subscription issue, please e-mail us at members@idealcompanion.com. We will get back to you within 24 hours. If you need immediate assistance, please call us at (800) 209-3052 and we will do your best to assist you.

When you have a relationship with Ideal Companion, you will never feel alone!